Help Desk Technician Tier II

Location Irvine, CA 92606
Date Posted December 01, 2020
Job ID 7026
Employment Type Direct Hire

Scion Technical Search is seeking a Help Desk Technician Tier II for our amazing, passionate client in Irvine, CA. This proactive, committed team is seeking an ambitious Help Desk professional who’s excited to shake up the status quo and tackle outside-the-box problems!


This position is ideal for a Help Desk professional who’s seeking a long-term fit in a stable industry. They’re seeking to invest in someone who’s ready to grow with the team.



  • $60-70K per annum starting salary
  • Health, Dental and Vision benefits
  • 401k with 5% match 
  • Roth 401k option available
  • Term Life Insurance coverage
  • Short and long term disability benefits
  • PTO + Holidays
  • And more!


What you will be doing:

  • Serving as first point of contact for staff seeking technical assistance
  • Diagnosing and troubleshooting a variety of technical issues
  • Guiding customers through the problem-solving process
  • Identifying and suggesting possible procedural improvements


What you will need:

  • 2+ years of Help Desk experience at the Tier II level
  • Expertise in Windows OS, O365, Active Directory, Adobe Products, Outlook, VPN/RDP
  • Excellent diagnostic capabilities and tenacity to resolve technical issues
  • Bachelor’s Degree preferred


Salary, benefits, and perks:

  • This position is offering a competitive salary that will depend on a candidate’s experience. This company is offering a generous benefits package including Health, Dental and Vision benefits, PTO, disability benefits and much more!




Contact Scion Technical today for more information by submitting your resume directly through this posting. We look forward to reviewing your background and discussing this exciting opportunity further!


About our firm:

Scion Staffing is an award winning staffing firm headquartered in San Francisco, CA. Over the past few years, our firm has had the pleasure of successfully assisting hundreds of local employers. No matter the requisition or size, our track record and recruitment prowess has made us one of the top recruitment firms in California. Additional information about our firm and success can also be found online at, or in the Business Times list of top staffing firms. 


Scion Staffing is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief. We are committed to the principals of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent.

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