Job

Help Desk Specialist, Tier II (Remote)

Location Denver, CO 80265
Date Posted April 28, 2023
Job ID 9922
Employment Type Direct Hire

Scion Technical has been engaged to conduct an immediate search for an experienced Remote Help Desk Specialist, Tier II for our client, a managed services provider (MSP) in Denver, CO!

Our client was established in 2003 and has successfully served companies both big and small across the Washington DC market. Now they're expanding into Denver, CO and are looking for talented IT professionals who are excited to help grow something new. They assist in such areas as business applications support, disaster recover, physical server management, network maintenance, and more.

 

Perks:

  • $60-70k per year starting salary
  • Paid training for continuing education
  • Health, Dental, Vision benefits
  • Sick and Vacation leave
  • Cell phone reimbursement
  • Gym membership benefits
  • 401k with employer match
  • Hybrid work schedule after ramp-up
  • Career advancement toward Systems Administrator

 

What you will be doing:

  • Troubleshooting technical issues with Microsoft's core business applications, cloud offerings, and virtual environments
  • Supporting networking equipment, including WAN, LAN, routers, and firewalls
  • Managing disaster recovery and business continuity solutions
  • Implementing and supporting remote access solutions, including VPNs, terminal solutions, and Citrix
  • Communicating directly with clients

 

What you will need:

  • 1+ years of experience in Help Desk Support, ideally in an MSP environment
  • Excellent ability to interface with clients
  • Strong foundation in Network Administration including hands-on work with DNS, DHCP etc.

 

Interested?

Contact Scion Technical today for more information by submitting your resume directly through this posting. We look forward to reviewing your background and discussing this exciting opportunity further!

 

About our firm:

Scion Technical is a national award-winning technical & IT staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented candidates with amazing opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire technical recruiting, interim leadership placement and temporary professional staffing. Our track record and recruitment process has made us one of the top recruitment firms in the nation.

We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times! More information about us can also be found at www.sciontechnical.com. 

Scion Technical, a division of Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Technical proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We believe in following best practices and considering all qualified applicants that apply with us.

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