Help Desk Recruiting
Hire Skilled and Qualified Help Desk Employees For Your Team! We Staff All US Locations and Remote Roles!
Since 2006, our local tech recruiting teams have connected skilled help desk talent with amazing companies and brands all over the US. We love being able to provide award-winning help desk recruiting services to our clients and help our amazing candidates pair with some of the top companies across the country for permanent employment opportunities. We help put our clients in contact with candidates who match their requirements for employment and their mission.
Our firm is a socially conscious staffing and recruiting firm that truly believes in making a positive impact in the communities we support and, via our staffing mission, help our clients and candidates excel professionally. We employ expert recruiters who can customize our process to meet the strategic hiring needs of your organization.
Scion Technology offers Direct Hire Help Desk Staffing Services
When it comes to your technology staffing and help desk staffing needs, our recruiting team has you covered. The service desks and help desks at your organization help keep your department from facing tech issues and being out of service. Having qualified and skilled help desk agents and employees can help make sure your organization doesn’t face too many of these issues. Our recruitment team at Scion Technology can find help desk analysts of all service levels for your organization! Our proven track record of success tells our clients that we are the ideal solution for their permanent help desk staffing needs.
We have a diverse pool of nearly 14 million candidate options and a nationwide footprint, and our regional offices can help your organization hire the talent you need for any state in the US. Whether you need an in-house help desk specialist or a remote network administration specialist, our staffing experts can match you with the best employee for the role. Come see the impact our team can make!
As Seen On:
Our team of diverse candidates can fill the following Help Desk roles:
- Help Desk Director
- Call Center Director
- Help Desk Supervisor
- Help Desk Manager
- Help Desk Assistant
- Senior Help Desk / Tier III
- Help Desk Tier II
- Help Desk Tier I
- IT Support Engineer
- Service Desk Manager
- Remote Help Desk
- Help Desk Engineer
- IT Help Desk Analyst
- Service Desk Specialist
- Help Desk Technician
- Desktop Support
- Systems Administrator
- Network Administration Specialist
- Customer Support Specialist
- IT Services Consultant
- Field Support Technician
- Entry Level Support Specialist
Frequently Asked Questions (FAQs)
How does Scion ensure help desk candidates have the technical skills for Tier II and Tier III support roles?
We staff advanced technical roles like Senior Help Desk / Tier III and Help Desk Engineer by rigorously vetting candidates for skills in areas such as Systems Administration and Network Administration. This ensures they can handle complex issues, escalate appropriately, and provide advanced troubleshooting beyond basic Tier I support.
What management and leadership positions does Scion recruit for to oversee help desk operations?
We specialize in securing experienced leadership necessary to manage and scale support operations, including Help Desk Director, Help Desk Manager, Call Center Director, and Service Desk Manager. These professionals are critical for setting service standards and improving overall IT support efficiency.
Does Scion Technology staff for roles that require on-site field support or general desktop support expertise?
Yes. We recruit for hands-on, end-user support roles, including Desktop Support specialists and Field Support Technicians. These roles ensure the physical IT infrastructure and local hardware issues are addressed quickly, maintaining high organizational uptime and employee productivity.
How does Scion’s nationwide network benefit companies hiring for remote help desk or IT support staff?
Leveraging our nationwide footprint and a diverse pool of nearly 16 million candidates, we can efficiently secure qualified professionals for Remote Help Desk or Remote IT Support Engineer positions. This approach ensures your organization can hire the best talent regardless of geographic location, minimizing staffing gaps.
What are the key distinctions in the roles Scion staffs, such as Help Desk Analyst versus Service Desk Specialist?
We recruit for the specific nuances of support roles. A Help Desk Analyst typically focuses on immediate technical troubleshooting, while a Service Desk Specialist often manages the broader array of IT services, acting as a single point of contact for service delivery and managing the entire lifecycle of an incident or service request.
Our devoted recruitment team is prepared to provide you with sharp, exceptional, and accomplished data staff members to ensure your organization is thriving. We have a vast national reach. We understand that you need a reliable and quick staffing and recruiting partner, regardless of your location. That’s why we’ve built a team of regional and remote offices that have established deep relationships with talent across the nation.
